TechConnect
TechConnect is your direct line to smarter, faster, and more efficient forklift service.
Fleet service in one app. Total control.
Free for customers
TechConnect is your direct line to smarter, faster, and more efficient forklift service. With real-time updates, seamless communication, and full fleet visibility—all in one easy-to-use app—you’ll always know what’s going on and what comes next. No more guesswork, no more delays. Just a streamlined way to keep your operation moving.
Connect Directly with Service Team
Communicate directly with your service team through the app for faster updates, streamlined requests, and improved fleet coordination.
Optimized Dispatching
Improve response times with smarter technician dispatching designed to reduce downtime and keep your operation running efficiently.
Capture Service Photos
View and store service-related photos directly within the app to improve visibility, documentation, and communication around equipment issues.
Track Service History and Calls
Access detailed service records, maintenance history, and past service calls to better manage equipment performance and lifecycle planning.
Real-Time Updates
Receive instant notifications and live service updates so your team always knows the status of repairs, maintenance, and technician arrivals.
Insights at your fingertips
Monitor fleet activity, service trends, and operational insights through one centralized platform designed to support smarter decisions.
Smarter fleet management starts here.
Gain greater visibility, faster communication, and more control over your equipment service experience with connected tools designed to keep your operation moving efficiently.
App and Portal Access
Manage your fleet with convenient access to service requests, equipment information, maintenance history, and operational insights — all from one centralized platform.
QR Code Tagging
Instantly access equipment details and service information by scanning QR codes directly from your forklift or fleet assets for faster support and easier tracking.
Assisted Team Setup
Our team helps streamline onboarding and setup to ensure your staff can quickly adopt the platform and maximize its value from day one.
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See it in action.
Learn how TechConnect helps reduce downtime, improve visibility, and keep your operation connected through one centralized app.
Our customers say it best.
Hear first-hand from our incredible customers.
Toyota Midsouth is a trusted partner to Averitt, consistently delivering dependable equipment, responsive support, and long-term value. Their commitment to industry-leading reliability helps ensure our forklift fleet operates efficiently, minimizing downtime and keeping our associates and customers moving. With a shared focus on quality, service, and innovation, this partnership remains a key contributor to Averitt’s operational success. TMH was incredible in optimizing my warehouse. The team was knowledgeable and helped me think of possibilities I never would have on my own.
We’ve had a great experience working with Toyota Material Handling MidSouth. Not only do they supply and support our forklift fleet, but their team has also been outstanding when it comes to service response, dock leveler maintenance, and helping with our racking needs. They’ve consistently been dependable, professional, and easy to work with. Having a partner that can support multiple areas of our operation has made a big difference for our facility, and we truly appreciate the level of support they continue to provide.
How it works.
01 – Open the App
Open the app and click “Place Service Call”.
02 – Scan Your Equipment
Each forklift has a decal with a unique code for easy tracking.
03 – Submit a Service
Request
Use the app to request maintenance, repairs, or troubleshooting support.
04 – Track in Real Time
Get notified when a tech is dispatched, on site, and finished.
05 – Stay Ahead with Fleet Insights
The portal houses service history and open calls—all in one place.
FAQs
Find answers to common questions about our equipment, solutions, services, and support to help you make informed decisions for your operation.
What is TechConnect?
TechConnect is a fleet service management platform that gives customers real-time visibility into equipment service, maintenance activity, and communication with their service team.
How does TechConnect help reduce downtime?
TechConnect provides real-time service updates, maintenance tracking, and faster communication with your service team, helping you address issues quickly and keep equipment operating with minimal disruption.
Can I track service history through TechConnect?
Yes. TechConnect maintains a detailed service history for your equipment, making it easy to review past repairs, maintenance records, and completed service activities.
Does TechConnect support mobile access?
Yes. TechConnect is accessible from mobile devices, allowing you to check equipment status, review service updates, and stay connected with your service team wherever you are.
What types of notifications does TechConnect provide?
TechConnect can notify you about service status updates, maintenance progress, completed repairs, and other important events related to your equipment fleet.
Can multiple team members access the platform?
Yes. TechConnect allows multiple authorized users within your organization to access the platform, making it easy for managers, maintenance teams, and other stakeholders to stay informed.
How do I get started with TechConnect?
Getting started is simple. Contact our team, and we’ll help set up your account, connect your equipment, and show you how to use TechConnect to better manage your fleet.
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