Privacy Policy
TOYOTA MATERIAL HANDLING MIDSOUTH
Privacy Policy
Effective Date: September 4, 2026
Toyota Material Handling Midsouth (“TMH Midsouth,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, protect, and otherwise handle your Personally Identifiable Information (“PII”) when you visit or interact with our website. PII is information that can be used on its own or in combination with other information to identify, contact, or locate an individual, or to identify an individual in context.
Please review this Privacy Policy carefully to understand our practices regarding your information.
Information We Collect
When you interact with our website, you may be asked to provide information such as your:
- Name
- Email address
- Mailing address
- Phone number
- Other information necessary to assist with your request or improve your experience
When We Collect Information
We may collect information from you when you:
- Subscribe to a newsletter
- Respond to a survey
- Fill out a form
- Otherwise provide information through our website
How We Use Your Information
We may use the information we collect from you to:
- Personalize your experience and provide content and product offerings that may be of interest to you.
- Improve our website so we can better serve our visitors.
- Respond to customer service requests and inquiries.
- Administer contests, promotions, surveys, or other website features.
- Send periodic emails regarding orders, products, services, or other relevant information.
- Follow up after correspondence, including email and phone inquiries.
- Send periodic text messages regarding orders, products, services, or other relevant information.
SMS/Text Messaging
If you provide your mobile phone number and consent to receive text messages from Toyota Material Handling Midsouth, we may send you SMS messages related to your inquiries, products, services, appointments, account, or other communications you have requested.
Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
Consent to receive SMS messages is not a condition of purchase. We do not sell or share mobile phone numbers or SMS consent information with third parties for their marketing or promotional purposes.
How We Protect Your Information
We take reasonable measures to help protect the personal information you provide to us.
Our website is regularly scanned for known vulnerabilities and security issues to help make your visit as safe as possible. We also use regular malware scanning.
Personal information is maintained behind secured networks and is accessible only by a limited number of individuals who have special access rights to those systems and are required to keep the information confidential.
Sensitive or credit information you provide is encrypted using Secure Socket Layer (SSL) technology.
We implement a variety of security measures when users enter, submit, or access their information to help maintain the safety of personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Cookies
We use cookies.
Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser, if you allow them. Cookies enable a website or service provider to recognize your browser and capture or remember certain information.
For example, cookies may help us remember and process items in a shopping cart. They may also help us understand your preferences based on previous or current website activity, allowing us to provide improved services.
We also use cookies to compile aggregate information about website traffic and interactions so we can improve the website experience and tools we offer in the future.
We may use cookies to:
- Understand and save users’ preferences for future visits.
- Keep track of advertisements.
- Compile aggregate information about website traffic and website interactions to improve future website experiences and tools.
- Allow trusted third-party services to track this information on our behalf.
You can choose to have your computer notify you each time a cookie is being sent, or you can choose to turn off cookies through your browser settings. Because each browser is different, please refer to your browser’s Help menu for instructions on modifying your cookie preferences.
If you disable cookies, some website features may not function properly or may be less efficient. However, you will still be able to place orders.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties.
Third-Party Links
From time to time, we may include or offer third-party products, services, or links on our website.
These third-party websites have separate and independent privacy policies. We are not responsible or liable for the content, privacy practices, or activities of these linked websites.
Nonetheless, we seek to protect the integrity of our website and welcome feedback regarding third-party sites linked from it.
Google’s advertising requirements are summarized in its Advertising Policies and are intended to provide a positive experience for users.
We use Google AdSense advertising on our website.
Google, as a third-party vendor, uses cookies to serve advertisements on our website. Google’s use of the DART cookie enables it to serve ads to users based on previous visits to our website and other websites on the Internet.
Users may opt out of the use of the DART cookie by visiting Google’s advertising and privacy resources.
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
We, along with third-party vendors such as Google, may use first-party cookies, including Google Analytics cookies, and third-party cookies, including the DoubleClick cookie, or other third-party identifiers together to compile information regarding users’ interactions with advertising impressions and other advertising-related functions as they relate to our website.
Opting Out of Google Advertising
Users can manage preferences for how Google advertises to them through Google Ad Settings.
Users may also opt out through the Network Advertising Initiative’s opt-out resources or by using the Google Analytics Opt-Out Browser Add-On.
California Online Privacy Protection Act (CalOPPA)
The California Online Privacy Protection Act (“CalOPPA”) requires certain commercial websites and online services that collect Personally Identifiable Information from California consumers to maintain a conspicuous privacy policy describing the information collected and the parties with whom that information may be shared.
In accordance with CalOPPA:
- Users can visit our website anonymously.
- A link to this Privacy Policy is available on our website.
- Our Privacy Policy link includes the word “Privacy” and can be easily located.
Privacy Policy Changes
Users will be notified of changes to this Privacy Policy on our Privacy Policy page.
Updating Your Personal Information
You may request changes to your personal information by:
- Emailing us
- Calling us
Do Not Track Signals
We honor Do Not Track (“DNT”) signals. When a Do Not Track browser mechanism is in place, we do not track, place cookies, or use advertising in connection with that browser.
Third-Party Behavioral Tracking
Our website allows third-party behavioral tracking.
Children’s Online Privacy Protection Act (COPPA)
The Children’s Online Privacy Protection Act (“COPPA”) gives parents control over the collection of personal information from children under 13 years of age. The Federal Trade Commission, the United States’ consumer protection agency, enforces the COPPA Rule, which establishes requirements for operators of websites and online services regarding children’s privacy and safety.
We do not specifically market to children under 13 years of age.
Fair Information Practices
The Fair Information Practice Principles have played an important role in the development of privacy and data protection practices in the United States and around the world.
Data Breach Notification
To align with Fair Information Practices, should a data breach occur, we will:
- Notify affected users by email within seven business days.
- Notify affected users by phone within seven business days.
We also recognize the Individual Redress Principle, which provides that individuals should have the right to pursue enforceable rights against data collectors and processors that fail to adhere to applicable law. This includes access to courts or government agencies that may investigate and/or prosecute non-compliance by data processors.
CAN-SPAM Act
The CAN-SPAM Act establishes requirements for commercial email, gives recipients the right to stop receiving certain commercial emails, and establishes penalties for violations.
We collect your email address in order to:
- Send information and respond to inquiries, requests, or questions.
- Process orders and send information and updates related to those orders.
- Send additional information related to products and/or services.
- Market to our mailing list or continue communicating with clients after an original transaction has occurred.
To comply with CAN-SPAM, we agree to:
- Not use false or misleading subject lines or email addresses.
- Identify messages as advertisements in a reasonable manner when applicable.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance when such services are used.
- Honor opt-out and unsubscribe requests promptly.
- Allow users to unsubscribe using the link provided at the bottom of our emails.
If at any time you would like to unsubscribe from receiving future marketing emails, you may follow the unsubscribe instructions at the bottom of any applicable email. We will promptly process your request and remove you from future correspondence as appropriate.
Contact Us
If you have questions regarding this Privacy Policy, please contact us at:
Toyota Material Handling
100 Fernco Drive
Nashville, TN 37207
United States
Last Updated: September 4, 2026